Support

One address, read by the person who built the product: support@suppliercheck.app

What to include

The name of your Xero organisation and the supplier involved, if there is one. That is usually enough for us to find the problem. Please don’t send bank details, card numbers or passwords — we never need them, and we can’t use them.

What we can help with

• A figure that doesn’t match what you see in Xero.
• Alerts you expected and didn’t get, or got and didn’t expect.
• Reconnecting Xero after a disconnection.
• Billing, refunds and cancellation — see the Refund & Cancellation Policy.
• Getting your data deleted.

What we can’t help with

We can’t change anything in your Xero organisation — our access is read-only by design. We can’t advise on whether to extend credit to a supplier, and we can’t correct Australian Business Register data; that has to go to the ABR.

Reporting a security or privacy issue

Email the same address with “security” in the subject and we will prioritise it. If you are a security researcher, we would rather hear from you than not, and we won’t threaten you for reporting something in good faith.

Business details

Supplier Check is operated by Pieter Le Roux, a sole trader resident in New Zealand, trading as Supplier Check.
Contact: support@suppliercheck.app